Privacy policy
Last updated: 01 april 2026
At FLTRD, we believe in transparency. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our webshop, make a purchase, or interact with our digital services.
1. Information We Collect
We collect information to provide a seamless shopping experience. This includes:
Identity & Contact Data: Name, email address, shipping/billing address, and phone number.
Financial Data: Payment card details and transaction history (processed securely via third-party encrypted gateways).
Usage & Behavioral Data: How you browse our site, products viewed, and "cart" activity.
Sensitive Data (if applicable): In accordance with 2026 regulations, we only collect sensitive data (like precise geolocation) with your explicit, granular consent.
2. How We Use Your Data
We process your information based on the following legal grounds:
Contractual Necessity: To process and deliver your orders.
Legitimate Interest: To improve our webshop, prevent fraud, and provide customer support.
Consent: For marketing communications and non-essential cookies.
Legal Compliance: To meet tax, accounting, and regulatory obligations.
3. Sharing Your Data
We do not sell your personal data. We only share information with trusted partners necessary for our operations:
Logistics Partners: To ship your orders.
Payment Processors: To securely handle transactions.
Analytics Providers: To understand site performance (we prioritize privacy-first tools that do not "siphon" data for their own use).
Legal Authorities: Only when required by law or to protect our rights.
4. Your Rights & Choices
Depending on your location, you have the following rights:
Right to Access/Portability: Request a copy of all data we hold about you.
Right to Deletion ("Right to be Forgotten"): Request that we erase your personal data.
Right to Opt-Out: You can opt-out of targeted advertising or the "sharing" of data at any time via our "Privacy Preference Center."
Global Privacy Control (GPC): Our site recognizes and honors GPC signals automatically.
5. Cookies & Tracking
We use cookies to keep your cart active and to personalize your experience.
Essential Cookies: Required for the shop to function.
Marketing/Analytics Cookies: These are disabled by default and only activate if you "Accept" via our consent banner.
6. Data Security & Retention
We implement industry-standard encryption (TLS/SSL) for all data in transit. We retain your data only as long as necessary to fulfill the purposes outlined (e.g., 7 years for financial records as per tax laws).
7. Contact Us
If you have questions about your privacy or wish to exercise your rights, please contact our Data Protection Officer:
Email: info@usefltrd.com